We stand behind our SensorGnomes. We ship each SensorGnome with a standard one year (from date of delivery) complete component support and replacement warranty. SensorGnomes damaged or destroyed by natural causes including, but not limited to, electrical storm, flood, or rodents are not covered under the warranty. However, we're ready to help you get your SensorGnome up and running again should nature set you back. We've been there.
RETURN AUTHORIZATION REQUEST AND INSTRUCTIONS
To ensure efficient and accurate warranty service for your SensorGnome, contact us at firstname.lastname@example.org or via the Contact form to obtain a RA number and full return instructions prior to returning your SensorGnome. SensorGnomes returned without an approved RA may be refused and returned to you at your expense. For approved RAs, we will cover the return and delivery shipping costs.